FirstHi Privacy Policy

Effective Date: July 23, 2026

FirstHi ("FirstHi," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website and Services.

Information We Collect

Information You Provide

When you create an account or use FirstHi, we may collect:

  • Name

  • Email address

  • Company name

  • Website URL

  • Account credentials (stored securely)

  • Uploaded videos

  • Images

  • Widget settings

  • Call-to-action text

  • Customer support communications

Payment information is processed by our payment processor and is not stored by FirstHi.

Automatically Collected Information

When you or your website visitors interact with FirstHi widgets, we may collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Referring page

  • Widget views

  • Widget opens

  • Button clicks

  • Date and time of interactions

  • Approximate geographic location derived from IP address

  • Diagnostic and performance information

Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • Keep you signed in

  • Remember preferences

  • Analyze usage

  • Improve performance

  • Detect abuse

  • Maintain security

You may control cookies through your browser settings, though disabling cookies may affect functionality.

How We Use Information

We use information to:

  • Provide the Services

  • Host your videos and widget content

  • Process subscriptions

  • Respond to support requests

  • Improve product performance

  • Develop new features

  • Prevent fraud and abuse

  • Monitor reliability and security

  • Comply with legal obligations

Analytics

We may use analytics providers to understand how users interact with the Services and embedded widgets.

Analytics data may include aggregate usage statistics and interaction metrics.

Sharing Information

We do not sell your personal information.

We may share information with trusted service providers that help us operate FirstHi, including:

  • Payment processors

  • Cloud hosting providers

  • Analytics providers

  • Customer support tools

  • Email service providers

  • Infrastructure and security providers

These providers may process information only as necessary to provide services on our behalf.

We may also disclose information if required by law or to protect the rights, safety, or security of FirstHi, our users, or others.

Data Retention

We retain information for as long as necessary to:

  • Provide the Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

When no longer needed, information will be deleted or anonymized where reasonably practicable.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your information.

However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on where you live, you may have rights to:

  • Access your personal information

  • Correct inaccurate information

  • Delete certain information

  • Object to or restrict certain processing

  • Request a copy of your information

  • Withdraw consent where processing is based on consent

To exercise these rights, contact us using the information below.

Children's Privacy

FirstHi is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

International Users

If you access the Services from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

Third-Party Websites

Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of those third parties.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If material changes are made, we will revise the Effective Date and provide notice where required by law.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

FirstHi
Email: agvanegas0@gmail.com